News

Ticket refund for the performance at CLUB CITTA’ on September 21, 2025 (Sun.) “JIGOKU FES”.

Due to the cancellation of the performance of “DEXCORE”, which was scheduled to appear at the September 21(Sun.) “Horizon Tensei Jigoku Ondoju -Jigoku Fes-” CLUB CITTA’ performance,

Ticket refunds will be issued.

The refund procedure differs depending on the place of purchase.
For more information on how to get a refund, please contact the Play-Guide where you purchased your tickets, the information at the point of sale, or visit the Disk Garage website at https://diskgarage.com/にてご確認くださいますようお願い申し上げます.
Please note that customers who have already been admitted or whose ticket stubs have expired will not be allowed to enter the venue.

Please note that refunds are not applicable.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Refund period: Wednesday, October 15, 2025 10:00 – Wednesday, October 29, 2025 23:59

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＜Customers who purchase tickets through Lawson Ticket

Paper Ticket Customers

https://l-tike.com/oc/lt/haraimodoshi

Electronic Ticket Customers

https://l-tike.com/guide/m_cashpost.html

*Transfers will be made using the “CASHPOST” service of DG Financial Technology Corporation (Funds Transfer Service Provider Registration No.: Director of Kanto Local Finance Bureau No. 00094), a funds transfer service provider under the jurisdiction of the Financial Services Agency.

Inquiries

https://faq.l-tike.com

<Customers who purchase on e-plus>
Smatiket receivers
https://eplus.jp/sf/refund2/f-type

Customers receiving money at convenience stores
https://eplus.jp/sf/refund2/b-type

[Information and inquiries about refund method]
https://eplus.jp/refund2-toiawase/

<Customers who purchase tickets at Ticket Pia

Refund method
https://t.pia.jp/guide/refund.jsp

The procedure differs depending on how the ticket was picked up and other factors.

Please go to the URL above to go to the page explaining the appropriate refund method.

Inquiries

Ticket Pia https://t.pia.jp/help/

Inquiries about the performance

DISK GARAGE https://info.diskgarage.com